The mysore pak here is the best in Urapakkam! Fresh, melt-in-mouth texture. We order for every festival.
Response from the owner
Thank you so much, Ramesh! It truly makes our day to hear that our mysore pak has become part of your festival celebrations. We take a lot of pride in getting that fresh, melt-in-mouth texture right every single time. Your family's continued trust in Anbu Sweets means the world to us — we look forward to being part of many more of your special occasions!
Ordered a birthday cake for my daughter and it was absolutely beautiful. The butterscotch flavor was perfect.
Response from the owner
Priya, thank you for choosing us for your daughter's birthday — that's a responsibility we never take lightly! We're so glad the butterscotch cake was a hit. Our bakers put a lot of love into every custom cake, and it's reviews like yours that motivate us. Wishing your daughter a wonderful year ahead, and we hope to bake many more celebration cakes for your family! 🎂
Been buying sweets from Anbu for 3 years now. Consistency is their strength. Never disappointed.
Response from the owner
Arun, three years of trust — we're truly honoured! Consistency is something we work very hard to maintain, from sourcing the freshest ingredients to following our time-tested recipes every single day. Loyal customers like you are the foundation of Anbu Sweets, and we promise to keep delivering the quality you've come to expect. Thank you for being part of our journey!
Good variety of sweets and snacks. The murukku is excellent. Just wish the shop was a bit less crowded on weekends.
Response from the owner
Thanks for the kind words, Karthik! We're glad you enjoyed our murukku — it's one of our most popular items for a reason. You're absolutely right about the weekend rush, and we hear you. We're actively working on improving our billing speed and are exploring ways to make the weekend experience smoother for everyone. We appreciate your patience and hope to see you again soon!
Nice bakery items especially the puffs and cutlets. Fair pricing compared to other places.
Response from the owner
Thank you, Deepa! Our puffs and cutlets are freshly prepared multiple times a day to make sure every bite is crispy and flavourful. We believe great food shouldn't come with a heavy price tag, so it's wonderful to hear you appreciate the value. Do try our new range of bakery specials on your next visit — we think you'll love them!
It's okay. Nothing special compared to other sweet shops in the area. Standard quality.
Response from the owner
Suresh, thank you for taking the time to share your honest feedback — we genuinely appreciate it. We always strive to stand out through the freshness and quality of our sweets. We'd love the chance to change your mind — next time you visit, please ask for our signature mysore pak or our freshly made badusha, which many of our regulars swear by. We're committed to making every visit a memorable one!
Sweets are good but the packaging could be improved. For gifting purposes, presentation matters.
Response from the owner
Meena, you make a very valid point — we completely agree that presentation matters, especially when sweets are being shared as gifts. We're happy to let you know that we've recently started introducing premium gift boxes and improved packaging for festive orders. We'd love for you to check them out on your next visit. Thank you for the feedback that helps us get better!
Ordered laddu for a function and they weren't ready on time. Had to wait 2 hours past promised time.
Response from the owner
Vijay, we sincerely apologise for the delay with your laddu order. We understand how stressful it must have been, especially with a function to attend to. This is not the standard we hold ourselves to, and we've spoken with our team to ensure our order timelines are more realistic and strictly followed going forward. We'd like to make this right — please reach out to us on WhatsApp at +91 95971 22345 so we can personally ensure your next order experience is flawless.
Found the jalebi too oily and the gulab jamun was hard. Not fresh that day I think.
Response from the owner
Lakshmi, we're truly sorry to hear about your experience. Freshness is something we take extremely seriously, and what you've described is not acceptable to us. We prepare our jalebis and gulab jamuns in fresh batches throughout the day, but it's possible you received items from a batch that didn't meet our standards. We'd love to invite you back for a complimentary tasting so you can experience the quality we're known for. Please message us on WhatsApp at +91 95971 22345 and we'll arrange it personally.
Staff was rude when I asked about ingredients for my allergy. Very careless attitude.
Response from the owner
Murugan, we are deeply sorry about this experience — there is absolutely no excuse for the behaviour you described. Allergy-related questions are a matter of health and safety, and our staff should always treat them with the utmost seriousness and respect. We have addressed this directly with our team and are implementing additional training on allergen awareness and customer care. We would genuinely appreciate the chance to speak with you personally so we can understand exactly what happened and make it right. Please reach out to us on WhatsApp at +91 95971 22345 at your convenience. Your safety and comfort matter deeply to us.